Spotlight Interview: Dave Mattson

Dave Mattson - Sandler Systems, Inc

Dave talks about innovation, learning from customers, and success in sales.

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Spotlight Interview: David Allen

David Allen - Getting Things Done

David talks about GTD and how it can help you, your business, and your success.

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Spotlight Interview: Gordon Logan

Gordon Logan - Sport Clips

Gordon talks about Sport Clips and the success of the franchise model he built.

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Matt Thompson
Matt Thompson

Launched in 2002, ShiftNote was formed to replace traditional paper log books used in the hospitality industry with a digital format. The adventure started in Kansas City, MO, and they have since grown to have satellite offices in both Detroit, MI and Seattle, WA.

ShiftNote provides Web-based employee scheduling software and a suite of shift management communication tools that can be used for all industries. It replaces messy paper & files with an easy-to-use online system that will help you better manage your workforce. How did you come up with the concept behind ShiftNote?



Pranit Banthia
Hi-Tech Outsourcing Services
Founder & CEO

Pranit Banthia is the Founder and Chief Executive Officer of the Hi-Tech group of companies. Mr. Banthia founded Hi-Tech in 2001. From a small firm, he developed and diversified the business to 800 employees with offices in California, Ahmedabad and Cochin. Hi-Tech now provides a wide range of outsourcing services in Engineering, Software and Business Processes to clients in 50 countries across the world.

Hi-Tech has been awarded the second runner-up position in Indian Exporters’ Excellence Awards. The company has also been featured for the second time, consecutively, under the category “Top BPO companies in India” in D & B Publications. CRISIL- a Standard and Poor’s company has awarded Hi-Tech the highest grading for operational excellence.
Pranit Banthia has also served as Vice President of Gujarat Electronics & Software Industries Association (GESIA).

Corporate Social Responsibility is a passion with Pranit. For him, CSR has always been a natural progression of his business interests. In fact when Pranit launched his business venture in the 1990s, it was more as a launch pad to propel his CSR initiatives. The Hi-Tech Foundation works in the health and education sector. Pranit is also passionate about the environment, more specifically about green technologies. His state of the art greenhouse which he personally nurtures with great care exemplifies this interest. A health enthusiast, Pranit plays tennis and tries to promote a healthy lifestyle and diet through his social interactions and blogs.

Pranit Banthia holds a bachelor’s degree in Computer Engineering from Gujarat University, India. What advice would you give to a company who is contemplating outsourcing their IT?



Pamela O'Hara
CEO & Co-Founder

Batchbook, builds software that helps small businesses connect with their customers. Their core product is a small business social CRM designed to help creative, entrepreneurial businesses maintain a high level of personal touch with their most important customers and to spur growth through customer friendly relationships.

MO: How did you come up with the concept for Batchbook?




Peter Harris formed QiQ in 1998 after working Barclays, a UK banking group, for 15 years. Initially providing web development services to small and medium sized businesses, QiQ evolved to become a boutique web hosting and domain name provider – a roll QiQ still performs.

Now QiQ have expanded in to hybrid mail where they print and post documents for businesses and individuals, to over 200 countries every week from 30 worldwide locations. By printing and posting from multiple locations, users of the service benefit from faster delivery than traditional mail, and, because local postage is applied to correspondence rather than air mail, cost savings are also frequently obtained.

MO: What inspired you to launch QiQ? How did the experience that you gained working for Barclays influence your approach to creating your own business?




Exotel is place to buy virtual phone numbers for your company. These virtual numbers are like normal landlines or mobile numbers except they can receive or make more than one phone call at the same time. So there are never any busy tones for customers.

On top of these virtual phone numbers you can now add smart applications (apps) like IVR, Call recording, SMS, missed call, CRM Integration etc. and make your business phone number smarter.

MO: Can you elaborate on how Exotel was launched to solve a “pain point?”




Software Advice is a trusted resource for software buyers. The company’s website,, provides detailed reviews, comparisons and research to help organizations choose the right software. Meanwhile, the company’s team of software analysts provide free telephone consultations to help each software buyer identify systems that best fit their needs. In the process, Software Advice connects software buyers and sellers, generating high-quality opportunities for software vendors.

Since its founding in 2005, the company has assisted more than 115,000 software buyers. Software Advice is headquartered in Austin, Texas where it employs a team of 60 (and growing). It has been recognized as one of the fastest-growing companies in the United States by Inc. Magazine.

MO: What inspired to you launch Software Advice?




Craig Vodnik’s professional experience began in 1995 as the Webmaster of the Chicago Tribune, where he was instrumental in launching the newspaper onto the internet. He has worked in the financial services, advertising and e-commerce industries as well as several internet start-ups during his career. He holds a Bachelor of Arts degree in Nuclear Engineering from the University of Illinois, Champaign-Urbana and is a founding member of cleverbridge AG.

cleverbridge is a full-service e-commerce provider for companies that sell software and SaaS. Its flexible cloud platform and client-focused service drive the performance of B2C and B2B businesses around the world, enabling the implementation, management and optimization of clients’ global online sales and marketing initiatives. cleverbridge provides a customized, multi-channel e-business solution for more than 300 international corporations like Acronis, Avira, Dell, Malwarebytes and Parallels who count on cleverbridge to support their traditional, SaaS and subscription-based e-commerce needs.

MO: What issue does your core product help solve and how so?



Wayne Gathright
Tenant File

W G Software, Inc. is the parent company of the Tenant File Property Management Software, one of the leading rental property software products for landlords and owners of rental property. It was established in 1992, and incorporated in 1998.

The software line includes rental accounting software, work order software, tax software, word processing software, lease designing software, ACH software, and rental syndication software. They have expanded into other areas and host websites for rental property ( and home sales (

MO: How did you come up with the idea for Tenant File Property Management Software?



Assaf Eisenstein
Founder & CEO

Assaf Eisenstein is the founder and CEO of GooodJob. Previously the CEO of two publicly traded companies, Assaf holds a law degree from the University of Leicester in England, and an MBA from the College of Management in Israel. During his free time, he enjoys relaxing with his wife and two children, and mountain biking. Contact Assaf at

With GooodJob, you can optimize your employee referral program for mobile devices and increase your reach to top talent by engaging your whole team in the program.

They offer GooodJob Mobile, the first mobile solution for referral programs complete with a customizable native app for employees and social media integration. Their groundbreaking platform enables employees to refer and share your open jobs with their social networks directly from their smartphones. Built with their award-winning referral technology, it stands to revolutionize the way organizations approach their referral programs in this new age of mobile technology.

GooodJob transforms organizations’ ability to manage and fully leverage their referral programs. They help you usher in a new age of recruitment that delivers exceptional referrals and excellent ROI.

MO: How did you come up with the concept for GooodJob? Why do you think that Social Recruiting will be the new method of attracting candidates to jobs



Brad Carleton
Founder & CTO

TechPines makes awesome apps! They provide consulting services for highly scalable, cloud-based apps. They use responsive design and the real time web to deliver high value to their clients.

The TechPines team has a critical eye for the best of breed technologies and practices for making high performance apps that people actually want to use.

MO: What inspired you to seek and contract with small companies desperately needing to get up to speed?



You Mon Tsang
Senior Vice President, Products

Prior to Vocus, You Mon Tsang was CEO of Engine140, a company Vocus acquired and subsequently integrated into its product portfolio. A serial entrepreneur, Tsang also founded and was CEO of Biz360, a market intelligence company that helped Fortune 500 companies compile and analyze media content. Additionally, he founded Boxxet, a consumer content aggregation engine with 4 million unique visitors a month, and Milktruck LLC, an Internet pioneer in offline browsing and “push” software.

Tsang holds a Bachelor of Arts in Urban Studies from Yale University and an MBA from the Walter A. Haas School of Business at the University of California at Berkeley.

Vocus is a leading marketing cloud provider that helps businesses reach and influence buyers across social networks, online and through media. Vocus provides an integrated suite that combines social marketing, search marketing, email marketing and publicity into a comprehensive solution to help businesses attract, engage and retain customers. Vocus software is used by more than 120,000 organizations worldwide and is available in seven languages.

MO: You’re a startup entrepreneur whose last company was acquired by an established company (Vocus). Can you share a bit about your experience with such a big transition and what aspects have been the easiest and most challenging of the process so far?

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